This privacy policy describes how Soul Wilding collects, uses, and shares personal information of users of the Soul Wilding website.

1. Information Collection and Use

Personal Information We Collect:

We collect the following types of personal information:

• Contact information: This includes your name, email address, phone number, and any other information you provide when contacting us through the Site or booking a session.  

• Billing information: This includes your billing address and payment information if you purchase services through the Site.

• Health information: When you book a session, we may collect information about your health history and reasons for seeking our services. This information is essential for providing safe and effective energy healing and kinesiology sessions.

• Website usage data: We collect information about your interactions with the Site, such as your IP address, browser type, operating system, pages visited, and referring website. This information helps us improve the Site and understand user preferences.  

How We Use Your Information:

We use your personal information for the following purposes:

• To provide and improve services: We use your information to schedule sessions, communicate with you about your appointments, and provide personalized services.  

• To process payments: We use your billing information to process payments for services rendered.

• To send marketing communications: With your consent, we may send you emails about new services, special offers, and upcoming events. You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email.

• To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

2. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with the following trusted third parties:  

• Payment processors: We share your billing information with payment processors to facilitate secure online payments.

• Legal authorities: We may disclose your information to legal authorities if required by law or legal process.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:  

• Secure server: The Site is hosted on a secure server that uses encryption to protect your data.  

• Password protection: We require you to create a strong password to access your account.

• Limited access: Only authorized personnel have access to your personal information.

4. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access your personal information that we hold.  

• Correction: You have the right to request correction of any inaccurate or incomplete personal information.  

• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.

• Objection: You have the right to object to the processing of your personal information.  

5. Cookies

The Site uses cookies to improve your browsing experience and track website usage. You can disable cookies in your browser settings, but this may affect the functionality of the Site.  

6. Children's Privacy

The Site is not intended for those under the age of 18.  

7. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will post any changes on the Site and notify you by email if the changes are material.  

8. Contact Us

If you have any questions about this privacy policy, please contact us at hello@soulwilding.com.au.